Resolution Solution

We have been talking about planning lately.  Specifically: planning for business growth in 2012.  I am urging you to keep it short and sweet, define your goals with a razor focus, write them down in bullets, not paragraphs.  I’m also urging you to create action plans for a shorter period:  say,  90 days.   Create your annual bullseye but plan your activity only for the next 3 months.  The short term action plan keeps you focused on the NOW and more open to opportunity as it appears.  It also enables you to take new information into account when you create your next set of action plans in 90 days.

The bulleted list of goals and action plans ought to fit on one page and ought to be in front of you every day.  Treat them like affirmations:  those simple one sentence phrases that, when carefully constructed and consistently considered are proven to create positive personal change.  Attacking 2012 with this kind of laser focus will keep you moving forward and doing what we all want to do:  MORE.

I have a slip of paper I keep tucked away in my keep-sake file.  It is about 4 inches wide and 10 inches tall.  It’s just a scrap, really.  But in 1987 I wrote half a dozen bullets on it.  They were things I wanted to achieve, big things.  I put the paper away and didn’t see it again for a couple of years . . . and you know what?   I had achieved every single thing I’d written.  Getting clear on your bullets, then committing them to writing is powerful.

This is also the time of year that we tend to make ‘resolutions.’  These are promises we make to ourselves to be better or happier or healthier or wealthier.   I don’t really see the need for a separation; I mean:  why can’t a good resolution or two be part of your annual business plan/quarterly action plan?  The last thing any of us wants to do is to stop becoming, whether as human beings or as businesses.

Dr. Maya Bailey, a business coach, has an article on Inman News today about resolutions that’s pretty good.  She lays out 5 steps.  Step 1 is to define what you want and be very specific:  what does success mean to you?  It’s different for different people.  Step 2 is to recognize your blocks and obstacles.  Interesting:  here are some of the most common limiting beliefs she finds in her clients:

  • ‘I don’t have what it takes to succeed in today’s market’
  • ‘I’m not assertive enough to market myself’
  • ‘I’m not educated enough to be successful’
  • ‘Who am I to have abundance and prosperity?’

My own Rx for that kind of thinking is Toastmasters.  Even if you never plan to speak in public, I know of no better way to build a little brass and to understand how much you have to offer.  It’s also a great way to network and expand your CI list.  Hmmm . . . Maybe Toastmasters ought to be on your resolution/business plan bulleted list?

Step 3 is to zero in on the areas you need to develop, which has a lot to do with being honest about your limitations and weak areas.  For example, consider that first limiting belief:  ‘I don’t have what it takes to be successful in today’s market.’  I can’t tell you how many REALTORS I know who feel this way, largely about technology.  They are wonderful salespeople who see the business becoming ever more tech oriented and they feel lost.  Frankly, I don’t get it.  Why would you pine away about your lack of tech understanding when you could hire someone for $15 an hour to handle it for you?  And if that’s too much to pay, why not go to your local college and find an intern, possibly for free?  Oops . . . could this be yet another item on your plan for the year?

4  is to have a timeline and a plan.  We all need to be held accountable and most of us would like to believe we do a good job of that on our own.  That’s where self-imposed deadlines and timelines come in.  Unfortunately many of us discover that we don’t do a good job of holding our own feet to the fire.  This is not awful; it’s not even a failing; it’s just an indication that a good mentor, accountability buddy or coach is needed.  Could that be another resolution/business plan item for 2012?

Step 5 is to visualize the end result.  I’ve urged you to set big, annual, numeric production goals.  But what will your life look like when you achieve them? That’s what you want to visualize.  See yourself behaving as you will behave when you have achieved all the additional production you’ve planned . . . and then start acting as if you’ve already achieved it.

And above all:  find a way to be happy.  It’s a decision, you know.  None of this stuff works at all if you’re not operating from a place of general happiness.  Happiness precedes success.  In fact I’d assert that happiness is a pre-requisite for success.  Plain and simple:  Money loves Happy. Success seeks out happy people.  Get happy and watch all of your plans, your resolutions, your affirmations come to pass.

Why YOU Should Be On Tomorrow’s Broker Roundtable Call

I’ve said it before:  the biggest challenge we have as Help-U-Sell brokers is staying connected.  We’re spread out all over the country and have only occasional opportunities to get together face-to-face.  Plus, we work in a hostile environment – one where most of the real estate ‘professionals‘ around us wish we’d just dry up and blow away.  That can grind on you after a while.  It’s important to tune in every now and then just to keep your head screwed on right!

There are several ways to stay plugged into Help-U-Sell.  The company Facebook and Twitter pages are good.  So is our company newsletter, Help-U-Sell Connect, and this silly little blog (do you realize we’re approaching 300 posts here?).  But nothing is better than our weekly webinars/teleconferences.  Tech Tuesday – which will convene in just a few hours – is action packed with good information about how to build and manage your web presence and your technology in general.  And Wonderful Wednesdays are . . . well . . . .

LISTEN:  in the last six to eight months, the Wednesday Broker Roudtable Calls have been electric.  Every week, great new information has been disseminated and the group has grown increasingly comfortable with sharing what they’re doing, what’s  working and what’s not.  It’s one hour a week to be reminded how powerful it is to be Help-U-Sell (remember:  if you are a broke or agent in a Help-U-Sell office, you are Help-U-Sell).

Tomorrow’s call will be a little special in that we have a guest; two of them, actually.  Patricia Boyd, who everyone fell in love with at the Success Summit, will be there talking all things finance, and she’s bringing Chris Jackson of TurnScor.  TurnScor markets credit repair/improvement software to brokers who then can give it (for free) to as many people as they’d like.  It’s a wonderful thing to add to your value package.  I mean:  what buyer wouldn’t benefit from a 5% increase in their FICO score?  Even the one with great credit might qualify for a better loan thanks to the free program their Help-U-Sell broker gave them!

Best of all, TurnScor is running a special for the month of December: a 25% discount.  AND Patricia is offering her two part Certified Real Finance Advocate training program free to everyone who takes advantage of TurnScor’s offer.  It’s a ridiculously good deal.  And it’s all about increasing your knowledge and the value you bring to a transaction.  We have 11 days left in December.  I think I’d set a goal to complete Patricia’s training and get certified by the end of the year and then give the TurnScor software to everyone on my CI list as a kind of Holiday gift.  You know:  start the new year with a better credit score, courtesy of  Help-U-Sell.

You can learn more about TurnScor and the promotion on Patricia’s website:  www.cRFApro.com.

Also on tomorrow’s call, we’ll update the results of the Winter Warm Up contest.  Brokers are competing for points awarded for new listings, as well as  closed buyer and seller sides.  As of the end of November, Deb Schmidt from Minnesota is in the lead, followed closely by Richard Cricchio (Hawaii) and John Powell (Arizona).  But the field is very tight and anyone could hop into the lead before the contest ends in February.

It will be our last Wednesday call of the year, so we’ll take a minute to look back at 2010 and forward to 2011.  So think of it as your company Holiday Party; ok, that’s stretching it a little bit.  Think of it as your weekly sales meeting and TUNE IN!  If you haven’t signed up yet, do so now by clicking HERE.

Six Reasons Why A Housing Shortage Could Be In Our Future or . . .

WHY I THINK THINGS ARE LOOKING UP!

1.  We’ve really built nothing new (or nothing much) for five years.  Inventories of new houses are way down and little is planned for the near future.

2.  Millions who navigated a short sale and went into rental housing will be re-entering the market.

3.  Many millions of  ‘fence-sitters’ will flood the market when a tipping point of confidence and activity occurs.

4.  Lenders are becoming increasingly rational, more predictable, more systematic.  They are slowly becoming workable again.

5.  Prices have stabilized in most markets and actually risen in some.  Cue the trumpets!  Buyers tend not to buy when prices are falling.  They tend to return to the market when prices begin to rise.

6.  Investor activity in the lower price ranges is fairly frantic, and has been for some time.  Multiple offers and bidding wars are common.  Investor’s always signal the bottom of the trough.  They come out first – consumers follow.

I think 2012 is going to be a whole lot better than 2011, and I believe 2013 could be a break-out year.

Get Certified!

At Help-U-Sell, we love Patricia Boyd.  Her consumer advocate approach to real estate finance is a perfect match for our own consumer oriented program and she’s already brought great value to our new relationship.  Patricia is the founder of Real Finance Solutions and has spent almost 30 years working with Realtors to increase their understanding of mortgage financing so that they can help consumers make good decisions.  Recently, the National Association of Realtors brought her ‘Certified Real Finance Advocate’ training program into Realtor University.

The training program consists of two video lessons delivered online and upon successful completion of an exam, results in a certification of the participant a cRFA.  What’s important though is the quality of information that is delivered in the program and the ongoing support and education cRFA designees receive.  They have their own website that keeps them updated about new programs and changes, regular coaching sessions and networking opportunities.

In this business, we are all about VALUE.  Value is what bring to real estate transactions.  It is our commodity.  The only reason any consumer would ever choose to do business with you (over someone else) is that they perceive the value you bring to their situation.  Knowledge of finance and the ability to use it to make transactions happen is an essential part of our value package.

Help-U-Sell folks:  you know what I’m talking about.  You’ve heard Jack Bailey work with buyers to create a Real Estate Plan and you have swelled with pride and admiration at how he brings his vast knowledge to the task of solving real problems. With the cRFA program, you can begin to develop that same kind of expertise, that same depth of value.

Patricia recently teamed up with TurnScor, a credit repair company that approaches the process a little differently.  They provide software to participating real estate brokers who then offer it to consumers for free.  Consumers work through the software on their own, repairing or improving their own credit scores.  This is a superior solution for real estate professionals because they’re saving their customers the often substantial fees most credit repair companies charge and they are not handing their customers off to an outsider who may or may not support the original relationship.

As a broker I think I’d make TurnScor a part of every initial buyer consultation.  Credit score will absolutely impact the quality of financing the buyer will be able to achieve, and even the buyer with a 700 FICO could benefit from raising it to, say, 740.   I think I’d also use it with sellers who will likely be buying something else.

Here’s a novel idea:  why not give TurnScor to everyone on your CI list for the Holidays?  It will certainly be perceived as valuable.

NOW, HERE’S THE COOL PART:

TurnScor usually costs $199 a month (with no contract) and a $99 setup fee.  For the month of December ONLY, new signups are at $149 a month and the $99 fee is waived.  PLUS!! Patricia will throw in her full two course cRFA certification program – which usually sells for $199 – FOR FREE.   If that’s not a bargain, I don’t know what is.  Here’s a link to Patricia’s flyer with all the details (be sure to go to the TurnScor link and watch the Demo):  Real Finance Solutions System

Here is a short video with Patricia talking about the power of the cRFA program:

Pay It Forward

It’s holiday season and everyone is full of cheer, good will and, well . . . eggnog.

We’re buying each other gifts.  Retailers are rejoicing with their own version of the spirit of the season:  the door-buster sale.  Not that it’s all been candy canes and sugar plum fairies;  we’ve already had a crazed pepper spray shopping incident and a couple of tramplings at Walmart . . . and I don’t know when I’ve seen more offensive, even hostile driving.  But all-in-all, it’s a wonderful season.

So . . . while you’re picking out just the right tie or bathrobe for someone special, I have a challenge for you:

I double-dog-dare you to also do something ridiculously nice for a stranger and do it anonymously.  Want to kick the holiday spirit up a notch?  Try dropping a little unexpected niceness on a total stranger’s head!  They will be on cloud nine and so will you!

I’ve ‘paid it forward’ like this a few times but my most memorable experience was when I was the recipient of a stranger’s random act of kindness.  I was driving North from San Diego into Orange County for a business meeting.  I was running a little late so opted to take the toll road that runs through the hills above Laguna Beach and Newport Coast.  At the time it cost about $2.50, but when I pulled up to the toll booth, the attendant explained that the person who passed through before me had paid my toll . . . just for the heck of it.  Now, you think maybe I had an awesome day?  You bet I did!  And I bet he or she did, too!

This is coming up tonight because a friend passed on a list of kindness ideas to me. I have no idea who wrote this wonderful list so I can’t give credit;  but I wanted to pass it on to you to stir your thinking.  Which of these would you do?  Or do you have a different plan?  Either way, I’d love to hear from you.  I keep wondering how many more smiles I’d see if  I secretly did something nice for somebody every day  . . . and maybe the idea spread!

  • Send someone a hand-written note of thanks
  • Buy a lottery ticket for a stranger
  • Feed someone else’s parking meter
  • Put some coins in the vending machine with a note to let the next purchaser know
  • Give a compliment about your server to his/her manager
  • Send someone a small gift anonymously
  • Pay for the drinks on the next table at a cafe
  • Give up your seat for someone, not just an elderly person
  • Have a ‘normal’ conversation with a homeless person
  • Leave a treat for your mailman in the box
  • Send a thank you note to someone who helped you in the past
  • Smile a lot
  • Leave a generous tip
  • Adopt a soldier
  • Be a designated driver
  • Pay the toll for the driver behind you

 

 

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