Seller Strategy: Comps Lower Than Current Value

There has been a big shift in most markets across the country. Prices have halted their multi-year skid and have begun to rise, and in some locations, rise rapidly. Inventory has plunged as fence sitting buyers and anxious investors have snapped up what was available and an air of desperation colors conversations with buyers who probably should have gotten into the market a year ago and who now find selection limited, prices rising and interest rate fears on the horizon.

Congratulations! We’re in a Seller’s Market!

If you are with a real estate company with a competitive advantage in the listing arena (like, say, Help-U-Sell, where low set fee pricing draws sellers like a magnet), this is your moment! As your ordinary competitors scramble to find anything to show their backlog of buyers, you can put more and more properties on the market, properties that will sell and probably sell fast.

But here’s a problem: Recent history is littered with the debris of Short Sales and Foreclosures that sold well below current levels. The comps in your area really don’t reflect current values and your appraisers are, frankly, gun-shy about rising values. They are conservative and unwilling to risk overstating value.

So, your new listing really is worth, say, $325,000, and you have buyer who wants to pay $325,000 . . . but all the comps, some as recent as 4 months ago show much lower values. There’s a good chance the place will not appraise for the $325,000 sale price. What do you do?

Go ahead and list it. Use value-range pricing, like: $320,000 – $335,000 (this sets up a bidding mentality among potential buyers). State in the listing that all offers will be considered on a specific date in the future – say 2 weeks out. Collect offers and on the specified date, review them with the Seller. Counter any that seem promising, removing the appraisal contingency. What you’re essentially saying is: if the house doesn’t appraise for the value of the contract, the buyer agrees to make up the difference in cash. Of course, cash buyers will rise to the top of the stack, but they might not always represent the best option for the seller.

Consider this hypothetical example:

Seller A has a 3br, 2ba 1600 sq. ft. ranch that truly is worth $275,000. Unfortunately, the only comps close by are short sales and foreclosures with values between $240,000 and $260,000. You put the home on the market with value-range pricing of: $265,000 – $280,000, with all offers being reviewed 2 weeks hence.

Buyer B is one of several who submit offers. They have $75,000 cash from the sale of their previous home and want to put 20% down on the new home. They offer $277,000. One of the other bids looks pretty good and is for $279,000, so you counter all of the offers at $279,000 and remove the appraisal contingency.

Even if the appraisal comes in at, say, $270,000, Buyer B can get a loan based on that amount, putting 20% down ($54,000), make up the $9,000 deficit with cash and still have $12,000 left over from the $75,000 they had to start. They really want the house, so they agree to the terms and you have a sale.

NOW: it’s important to remember that different loan products behave differently and have different requirements. Also, local rules and custom vary. So this strategy may not be useful in all situations. Before you proceed, talk with your best lenders and real estate attorneys. Disclaimer, disclaimer, disclaimer. But do check it out. I can tell you that in my own inventory starved Southern California market, this strategy is being employed effectively today.

What Percentage Do Real Estate Agents Charge?

I check my stats and other metrics for The Set Fee Blog fairly regularly. It helps me to know what’s drawing visitors and what’s not. It’s also helpful to see what search strings people are using to find me on the web.

Today, I had the following as a search string:

“What Percentage Do Real Estate Agents Charge?”

Ok, so it’s not that unusual. In fact I’ve seen it in the results for this blog before. But today it just jarred me:

What a sad, stupid and unfortunate question!

Seventy plus years of REALTOR double-talk has trained the public to expect to pay a percentage of the sale price of their house to an agent when it sells . . . and that makes no sense whatsoever.

What does a percentage of you home’s value have to do with getting it sold? Nothing!

Think about it:

Here you are in your $350,000 house. Thankfully, you are not upside down. You have roughly $60,000 in equity. So you decide to sell, and list with ABC Realty**, who charges you (and every seller with whom they work) 6%*. When your house sells (for full price), that’s a commission of $21,000!

I’ll give you a moment to catch your breath . . . before I point out that that may be 6% of the sales price, but it’s 35% of your equity!

Meanwhile, your neighbor down the street also wants to sell, but his home is smaller. It’s only worth $250,000. He also lists with ABC and agrees to pay their 6% Commission. When the house sells for full price, the homeowner is going to pay $15,000 — still high, but not nearly as high as your $21,000 commission.

Now, here’s the question of the day: What did YOU get for the extra $6,000 you paid to sell your house through ABC?

More Advertising?

More Open Houses?

A better Sign?

Oh, maybe your agent worked $6,000 harder! Yeah, right.

What you got for the extra $6,000 you paid is this:

Absolutely Nothing

In almost every case it takes no more time, effort, energy, money or marketing to sell a properly priced $350,000 house than it does a properly priced $250,000 house. There are some situations in some areas where a market niche, say, luxury homes, might take a little more time and might require additional or specialized marketing. But these situations are rare . . . and $6,000 extra dollars to sell your $350,000 house? That’s absurd.

It makes no sense today, made no sense yesterday, and will never make any sense at all.

Come on: you don’t pay your dentist a percentage of your net worth when you have a tooth filled, do you? Of course not! There’s no relationship between the two things! Just as there is no relationship between the percentage based commission you are paying your real estate firm and the effort it will take to market your home and process the sale.

Smart Brokers – by the way, ‘Smart’ is a synonym for ‘Help-U-Sell’– Smart Brokers charge a set fee. Everyone pretty much pays the same thing no matter what the sale price is. It’s logical. The Broker works very hard to determine his or her hard costs of carrying a listing, then adds a reasonable profit to it, and . . . that’s it: the Set Fee the office charges everyone.

Here’s a little bit of scripting I actually heard in a REALTOR seminar some years ago. It’s what an agent is supposed to say when a potential seller is shocked by the high percentage based commission.

“I know it seems like a lot, Mr. & Mrs. Seller, but think about it for a moment. We’re getting 6%, yes, that’s true; but YOU’RE getting 94%! I think you’ll agree our commission is actually a bargain!”

I hope next time you need to sell, you’ll do the right thing and call a Help-U-Sell set fee broker. You’ll save a bundle (the set fee is usually thousands of dollars less than whatever percentage based commission you’re being quoted). And you’ll have the satisfaction of knowing that, finally, for the first time in your real estate life, you haven’t been taken to the cleaners!

*Commissions, whether set fee or percentage based, are always negotiable. They are not set by law or REALTOR rule. They are set individually by office Brokers. Price fixing occurs when different Brokers get together and agree to charge the same thing. That’s highly illegal. Different Help-U-Sell offices charge different Set Fees, because the carrying costs of marketing a listing vary from market to market, as do the number of days it takes a properly priced listing to sell.

**The “ÄBC Realty” referred to in this blog is fictitious and is used only for illustrative purposes. Any resemblance between it and any other “ABC Realty”, is purely coincidental.

Mega-Wow Marketing

If you haven’t seen them yet, Mike Paholke and the folks at Excel Print/Mail have a couple of great new marketing products. First are standard sized post cards Excel is calling ‘Rounds.’ I have called them ‘Arounds,’but it’s the same idea: When a new listing comes on the market (listed by some other office) in your target market, you quickly mail your marketing message to the neighbors. ‘Rounds work because when a new listing comes on the market or a new Sold sign appears, people tend to be more open to receiving real estate related messages. Since your message is the best one in existence (sell fast, save thousands), you have a high probability of achieving good results. Excel will fully customize the cards, print them and mail them to whatever radius you specify around a property. The cost is (get this) 25 Cents a card.

When you go to the Excel website you’ll notice upgrades to their card editor. Now there is GREAT flexibility in designing your marketing pieces. Every box, every photo, every bit of text can be edited. It’s great!

The other new product is called the Office Co-Op. It’s an 8.5″x 11″, two sided, card stock mailer. Again it’s fully customizable, but for me, the best content would be to emulate the old ETM: pictures and descriptions of homes for sale, sold and saves, testimonials and an Easy Way. Excel will print, bundle in lots of 200 and mail them for you for 27 Cents apiece! Now that’s a special price only good through February 27, so don’t drag your feet.

You can see these great pieces at Excel’s Website: www.husmailnow.com. Go there, create an account and get busy.

A special note to those of you who may have abandoned the idea of geographical target markets during the downturn: that may have been a good idea at the time, but you are going to drive yourself into inefficiency and non-productivity (not to mention grey hair) if you continue. These new products present a great opportunity to return to the basics you know work. Do your Market Analysis (McCoy will be happy to help you – he has so much fee time!) and then spend a little coin on building your business. You can dominate your target market by year’s end if you get started today.

Hung Up On Cold Calls

I know you probably don’t do them – which is a shame, because they work.

I have a friend who has no reluctance to make cold calls, has no problem with hang ups and rudeness. He just goes on to the next one and the next one until he finds the gem who answers, ‘Well, as a matter of fact, we have been thinking of selling.’ Trouble is, easy as cold calls are for him, they are often his last resort activity: what he does when he has nothing else to do. If he just did them on schedule, every day or every other day or even once a week, he’d probably rarely get to that last resort place!

Remember Tina LoSasso? She worked with us at Help-U-Sell earlier in the millennium. Tina is quite the entrepreneur. She runs a very successful comic book business with her husband and does a little publishing as well. She’s always in tune with good selling information. On Facebook today, she posted a link to Art Sobczak’s ‘Smart Calling Blog.’ The link led to a piece about how to handle cold call hang-ups and brush-offs.

Art suggests that when the person you are calling hangs up on you or says, ‘I’m not interested’ before ending the call,  that you first remember that this person has a life of his or her own. They have issues and demands and deadlines, and your priority of finding a new prospect is certainly not theirs. In other words, be positively empathetic. Then, instead of calling back and saying, ‘I think we were disconnected’ (which is really stupid):

. . . . try an email, fax, or a handwritten note mailed with a real stamp, stating,

“I have the feeling I called you at a bad time the other day. I apologize. The purpose for my call was to run an idea by you that could potentially help you to (fill in the blank with some result they would be interested in). I’d like to ask you a few questions to determine if we have the basis for a conversation. I will call you again on Friday, or you can reach me at at 800-555-2922, and my email is….”

. . . The purpose is not to pitch, but to raise a question that they just might want the answer to.

Is this likely to get a high response rate?

No. You probably won’t get any response. If you do, yay, big bonus. But, when you do call back, you now can refer to the message you sent, providing another point of reference. And perhaps you will reach them at a better time.

I think that is a little gem! From now on, when cold calling, have your best pen and note cards next to the phone. The call and the note go hand in hand!

Set Fee Blog Stats: 2012 In Review

WordPress creates an annual report for bloggers who use their service. I just (finally) opened mine and go some eye opening information:

  • In 2012, there were 67 new posts on The Set Fee Real Estate Blog, bringing the total to 292.
  • There were about 5,400 total views in the year, with the busiest day being February 15, with 72 views.
  • The post that garnered the most views on that day was about Maurine Grisso’s REO Training.
  • Most viewed posts for the year were (in order):
    1. How To Do It, Step 6: Accountabiity
    2. The Buyer Questionaire
    3. Old Scripts/ New Scripts
    4. Full Service Broker vs Limited Service Broker vs Discount Broker
    5. Clarifying Terms: Full Service Broker, Limited Service Broker, Discounter, Help-U-Sell

It seems pretty clear that the public is confused about the difference between full service, limited service, discount service and Help-U-Sell. I’d probably do myself a favor by writing more about this murky topic.

  • Most people came to this site via Networked Blogs, HelpUSell.com, and Facebook
  • My most active commenters were:
    1. Kirk Eisele
    2. Dan Desmond
    3. Don Taylor
    4. Robin Rowland
    5. Jeanne Strayer

Wouldn’t you like to put those five people in a room and then sit back and listen to them talk!

You can view the full report HERE.

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